Privacy Policy

At CraftWood, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when shopping with us.

1. Information We Collect

When you interact with our website (www.craftwood.store) or make a purchase, we may collect:

Personal Information: Name, email address, phone number, shipping & billing address.
Payment Information: Payment method details (processed securely by our payment gateway).
Usage Data: Information about your interaction with our website, including pages visited, clicks, and browsing patterns.
Cookies & Tracking: We may use cookies and similar technologies to improve your shopping experience.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders.
Communicate with you about your orders, promotions, or updates.
Improve and personalize your shopping experience.
Analyze site usage and trends to enhance our services.

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing Your Information

Your information may be shared in limited circumstances, such as:

With shipping and payment partners to process orders.
When required by law or to protect our rights.
With service providers who help us operate our website or business.

4. Data Security

We implement industry-standard security measures to protect your personal information. While no method is 100% secure, we strive to safeguard your data against unauthorized access, disclosure, or destruction.

5. Your Rights

You have the right to:

Access, correct, or update your personal information.

Opt out of marketing communications at any time.

Request the deletion of your personal data (subject to legal and business requirements).

To exercise these rights, contact us at email@craftswoodstore.com.

6. Cookies & Tracking

Our website uses cookies to improve functionality, remember preferences, and track visitor behavior. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

CraftWood does not knowingly collect personal information from children under 13. If we learn that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the effective date. Your continued use of CraftWood signifies your acceptance of the updated policy.